Creativity


Creativity & Innovation	What are the definitions of and differences between creativity and innovation? There is much confusion, for instance, Franklin (2003) writes that "innovation is anything that somebody thinks is a great idea." At a minimum, creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. Innovation often means that outside decision makers have to get involved, as complete development and commercialisation commonly requires the competencies and knowledge of a team. Different competencies, structures, processes, resources and time-scales are required.

Common characteristics of creative people	Do creative people have common characteristics that we can identify, so that we can hire the right people? Some firms do not engage in creative activities because of a belief that "special" people are needed. Many theorists and practitioners think that there are common characteristics, such as tolerance to ambiguity and risk taking. However, many others argue that there are none ("For sixteen years I have been trying to find some common denominator which seems to apply to all creative people. There aren't any. If I could find five or six characteristics I might be more successful at hiring them. I could make a list of curiosity, vocabulary, good visual imagery etc and then I could interview hundreds of people and hire the best. But I don't know of any common characteristic. We've got fifty copywriters and I suppose the good ones are judged at the end of the year, when we compare how many successful campaigns they have created").

Learning versus talent	Can creativity be learned and developed or is it a talent / special gift? Why is it that some people just are more creative? Nature nurture arguments are notoriously inconclusive and trait theories assume stability across situations and time. The best way to answer this question is to investigate whether creativity improves with practice. The experience curve, automisation, learning theories and the experiences of practitioners suggest that it does improve but there are caveats.

Motivation	Motivation is arguably more important than nature / nurture or traits. Someone with natural ability or placed in the right environment may not take advantage of it unless motivated. There is intrinsic motivation, synergistic and non-synergistic extrinsic motivation. How can it be induced and measured? There are many elements: material reward, progress to the ideal self, self-determination, self-evaluation, feedback, enjoyment, competency expansion, recognition and feasibility.

Blocks to creativity and organisational culture	What are the blocks to creativity and how can they be overcome? We can all be more creative, so what is stopping us? There are many blocks such as evaluation apprehension (in its many forms) and lack of adequate finance and resources. Separating creative from critical thinking, incremental productivity, tools that draw out tacit knowledge and using frameworks to trigger flow are some of the effective unblocking techniques. What is psychological safety and freedom? What properties of an organisational culture cultivate productivity?

Organisational structure	What properties of an organisational structure most foster creativity? There are many reasons why an entity has a particular organisational structure: history, logistics, market segmentation, product line, strategy and so forth. It is often unreasonable to ask a firm to change its organisational structure, so how do we get around this problem?

Group structure	What is the most effective team structure? Many people who are acknowledged to have made great contributions to society have worked alone, but it is very easy for individuals to go "off track" and feedback is required to some degree, as well as other things. It is also very difficult to separate the idea from its influences. Many others work in pairs or small teams, as this reduces the negative effects of large groups. Successful firms generally start off as very small, creative enterprises. Many people think that brainstorming in large groups enhances creativity, but large groups bring with them politics, status differentials, group think, dilution of ideas and conformity among other things.

The role of knowledge	What type and level of knowledge helps creativity most? Can someone with limited knowledge of a field make a significant contribution to it? Does excess knowledge cause blinkered vision? Intellectual cross-pollination fosters creativity, but how do we overcome competency traps and other negatives? How do we frame-break, reduce path dependency and collaborate effectively?

Radical versus incremental creativity	Radical / transformational / disruptive creativity is very much glamorised. But is this what is required most often? Is it wiser to target radical or incremental ideas? Is radical really radical or the result of incremental improvement? How is radical defined? If we want a radical idea as opposed to an incremental change, what are the implications? Incremental and radical creativity require vastly different structures, processes, skills and resources.

Structure & goals	Many creative people object to structure and goals - they argue they interfere with thought processes and originality; there is a very fine line between structure and conformity. Does structure help trigger a flow of good ideas? Do structure and goals help set the boundaries of a problem and produce more output that when an individual is simply allowed to "do their best?" Do structure and goals help us achieve the objective more rapidly? How many people have a half finished novel or screenplay in their office?

Process	Many people question the concept that creativity can be a process. Ask many practitioners what process they engage in and they may well deny there is one. But if you examine the activities of many creative people, common patterns of behaviour emerge. This common process makes insight / eureka / the aha! experience more likely. The process includes identifying and intensely investigating the problem, forcing production of ideas using creative versus critical thinking and other techniques; seeking stimuli and allowing the unconscious mind to take over by engaging in rest and unrelated activities.

Valuation	How do we value an idea, so as to decide how to invest resources? Even a painter who creates for pure pleasure has to decide which one of his ideas is best; there is always a value system and (some argue) always some sort of promotional instinct. There are decisions as to whether you are looking for applied creativity and who the consumer is; how do they benefit? There is no sure fire way to evaluate perfectly because there is no sure fire route to commercial success. But we can benchmark against those types of ideas that have succeeded in the past; firms must make a decision as to their strategic, competence and technical fit; there are comparisons against rivals and practical impediments; how do we make the go or kill decision and what are the trade-offs? A quantitative tool for measuring the value of ideas has been developed.